David Jones

Luxury Meets Instant Gratification

This luxe brand activation transformed shopping into an experiential game, driving engagement and high-value purchases at David Jones Bourke Street Mall.

The Brief.

To celebrate the grand reopening of its iconic Bourke Street beauty hall in Melbourne, David Jones wanted to go beyond ribbon-cutting. The goal? Create a branded experience that felt premium, playful, and shareable—something that reflected the glamour of the beauty hall makeover while driving foot traffic, sales, and brand buzz.

Gamification

Luxury Brand Activation

Retail Engagement

How We Did It.

Polite Playground brought the sparkle with The Prize Box—an interactive digital activation that merged luxury with surprise-and-delight mechanics.

  • Spend-to-Play Mechanic: Shoppers who made a beauty purchase received a unique code and were invited to scan a QR code to see if they’d unlocked a premium prize.

  • Digital Game Layer: The interface was sleek, fast, and intuitive—offering instant gratification that kept queues moving and energy high.

The activation kept customers engaged, elevated the shopping experience, and encouraged multi-category purchases, all while reinforcing the retailer’s luxury positioning.

The Result? More engagement, more spend, more smiles—and a perfect example of custom brand activation that delivers measurable ROI.

Learn More About Prize Box

Memorable Brand Experiences.

Case Studies

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